
Lead Operational Resilience Manager
Lead operational resilience programs including impact tolerance setting and critical service protection.
Course Description
This advanced course develops expertise in leading operational resilience programs. Learn to identify important business services, set impact tolerances, map critical dependencies, and design resilience strategies that ensure organizations can absorb, adapt to, and recover from operational disruptions.
Who Should Attend
- Operational resilience managers
- Business continuity and risk professionals
- Regulatory compliance leads in financial services
- Operations directors responsible for service resilience
Learning Objectives
- 1Identify and prioritize important business services
- 2Set and validate impact tolerances for critical services
- 3Map resource dependencies and vulnerabilities
- 4Design and implement operational resilience strategies
- 5Lead scenario testing and resilience improvement programs
Prerequisites
- Understanding of business continuity or risk management
- Familiarity with operational resilience concepts
Course Modules
Day 1: Operational Resilience Fundamentals and Regulatory Landscape
Operational resilience concepts and definitions; regulatory landscape (FCA, PRA, DORA); the resilience lifecycle; and key differences from business continuity.
Day 2: Business Service Mapping and Dependencies
Identifying important business services; mapping dependencies and interconnections; resource identification; people, process, technology, and data mapping; and third-party dependencies.
Day 3: Impact Tolerances and Scenario Planning
Setting impact tolerances; developing severe but plausible scenarios; tolerance validation methodologies; and stress testing against tolerances.
Day 4: Resilience Strategy, Testing, and Governance
Designing resilience strategies; investment decisions; third-party resilience requirements; scenario testing; self-assessment reporting; board reporting; and continuous improvement.
Day 5: Certification Exam
Review of key concepts and the PECB Certified Lead Operational Resilience Manager certification examination.
Exam Details
Duration
3 hours
Format
Multiple choice (80 questions), open book
Passing Score
70%
Retake Policy
Free retake within 12 months after first failure
Available in:
Certification
PECB Certified Lead Operational Resilience Manager
Issued by PECB
Digital Badge & Verification

Verified via Credly
Upon passing the exam, your certificate will be issued as a digital badge via Credly. This badge can be shared on LinkedIn, embedded in your email signature, and verified by anyone at any time.


