PECB CourseContinuity, Resilience & RecoveryAdvancedLead Crisis Manager
Lead organizational crisis management including response team coordination and stakeholder communication.
Course Description
This advanced course develops the leadership skills required to manage organizational crises effectively. Learn to establish crisis management frameworks, lead crisis response teams, make decisions under pressure, and manage stakeholder communications during high-impact disruptive events.
Who Should Attend
- Crisis management team leaders
- Senior business continuity professionals
- Emergency management coordinators
- C-suite executives with crisis responsibilities
Learning Objectives
- 1Establish organizational crisis management frameworks
- 2Lead crisis response teams during disruptive events
- 3Make effective decisions under pressure and uncertainty
- 4Manage crisis communications with internal and external stakeholders
- 5Conduct post-crisis reviews and improve organizational resilience
Prerequisites
- Understanding of business continuity principles
- Management or leadership experience
Course Modules
Day 1: Crisis Management Frameworks and Governance
Crisis typology and classification; governance structures; crisis management team roles; activation criteria; and escalation procedures.
Day 2: Crisis Preparedness and Planning
Crisis management plan development; resource allocation; training programs; exercise design; and maintaining crisis readiness.
Day 3: Crisis Response Leadership and Decision-Making
Decision-making under pressure; situational awareness techniques; team coordination; managing ambiguity; and real-time assessment.
Day 4: Crisis Communications and Recovery
Stakeholder mapping and communication; media management; internal communications; social media management; transition to recovery; lessons learned; and reputation management.
Day 5: Certification Exam
Review of key concepts and the PECB Certified Lead Crisis Manager certification examination.
Exam Details
Duration
3 hours
Format
Multiple choice (80 questions), open book
Passing Score
70%
Retake Policy
Free retake within 12 months after first failure
Available in:
Certification
PECB Certified Lead Crisis Manager
Issued by PECB
Digital Badge & Verification
Verified via Credly
Upon passing the exam, your certificate will be issued as a digital badge via Credly. This badge can be shared on LinkedIn, embedded in your email signature, and verified by anyone at any time.
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