PECB CourseQuality & ManagementFoundationISO 21001ISO 21001 Foundation
Understand the fundamentals of ISO 21001 educational organizations management systems and their requirements.
Course Description
This foundation course introduces ISO 21001, the international standard for educational organizations management systems (EOMS). Participants will learn the fundamental concepts of managing educational organizations, the requirements for learner-focused service delivery, and how ISO 21001 supports educational quality improvement.
Who Should Attend
- Education administrators and managers
- Quality assurance professionals in education
- Trainers and instructional designers
- Educational institution leaders
Learning Objectives
- 1Understand the key concepts and requirements of ISO 21001
- 2Learn the EOMS framework and its learner-focused approach
- 3Comprehend the social responsibility principles in education
- 4Identify the certification process for educational organizations
Prerequisites
- No specific prerequisites required
- Basic understanding of educational operations is helpful
Course Modules
Day 1: Introduction to ISO 21001 and Educational Organizations Management
Educational organizations management system (EOMS) concepts; the ISO 21001 standard structure; differences from and additions to ISO 9001; social responsibility in education; the learner-centric approach; and key terminology.
Day 2: EOMS Requirements, Implementation, and Certification Exam
EOMS requirements overview (clauses 4-10); organizational context for educational organizations; learner and other beneficiary requirements; educational service design and delivery; accessibility and special needs; performance evaluation; and the Foundation certification exam.
Exam Details
Duration
1 hour
Format
Multiple choice (40 questions), closed book
Passing Score
70%
Retake Policy
Free retake within 12 months after first failure
Available in:
Certification
PECB Certified ISO 21001 Foundation
Issued by PECB
Digital Badge & Verification
Verified via Credly
Upon passing the exam, your certificate will be issued as a digital badge via Credly. This badge can be shared on LinkedIn, embedded in your email signature, and verified by anyone at any time.
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